30 day Free Returns + 12 months replacement warranty
In stock, ready to ship
Inventory on the way
Durable, Efficient And Useful-The Accessory That Every Dog Owner Must Have!
If you own two dogs, you must know how difficult and tiring it is to walk them both at the same time.
Their leashes get tangled constantly and you have to use both your hands to control your lovely pets.
Not anymore! This revolutionary dog coupler connects their collars instantly and lets you walk them, with only one leash.
Check Out The Reasons That Make This Product one of The Best You Can Buy:
It is made of extra durable 2.5cm wide Nylon that won't break or get damaged even after several years of use!
Features a strong 4cm Chrome ring, providing maximum comfort and ease of movement for both your dogs!
Can be adjusted from 38cm to 61cm making it suitable for all dog sizes and breeds!
Purchase with confidence!
You are covered by our 30 Day Money Back Guarantee and 12 months Replacement Warranty that provides Free replacement if your product breaks, frays or gets chewed!
Primal Pet Gear - Shipping and Delivery
When will I receive my products?
We only currently ship to Australia only.
FREE STD SHIPPING AUSTRALIA WIDE FOR ORDERS OVER $39
We usually ship your parcel same day if purchased before 2pm on a Business Day.
All Shipment are traceable via a Tracking Number emailed to you on dispatch.
Most Parcels within Australia are delivered by Australia Post within 2-8 Business Days to Metro Areas depending on location. Some Rural Areas may take longer.
Although we dispatch on time, please beware that some deliveries may take longer as we don't have any control over Australia Post. If you haven't received your item within the time frames specified please contact us at email@example.com and we will lodge an enquiry with Australia Post.
If parcel is lost in mail we will send you a free replacement at our own cost.
Do you Deliver to PO Boxes? Yes, because we use Australia Post we can deliver to PO Boxes.
How much does shipping cost?
1 to 4 business days
2 to 8 business days
$39.00 and up
2 to 8 business days
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.
Item not received:
If you have successfully placed an order and still haven't received it while the tracking status shows it has been delivered we recommend that you contact the courier to locate your shipment. If the problem persists, please email us at firstname.lastname@example.org.
For Further Inquiries:
If you have any more questions or need additional assistance, please feel free to reach out to our customer service team at:
If you have any further requests or require more assistance, don't hesitate to ask!
PRIMAL PET GEAR RETURNS AND REFUNDS POLICY
Please Read Our Return & Refund Policy Carefully:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you discover your order is flawed please contact us mail: firstname.lastname@example.org with photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.
We only exchange products if they are defective or damaged. If you need to exchange your product for the same product please contact us by mail: email@example.com. We will process the free exchange.
Change Of Mind:
Change of mind is not acceptable. No return or refund will process. Please Note: Color, Size, and Texture.
Cancel The Order:
We usually ship the orders immediately,
Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we will not guarantee that you will always return the order once you received the product.
** All refunds will be issued after receiving the returned product and inspecting it is going to take up to 4 days to reflect in your checking account. Customer satisfaction is very important to us.
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Ship Returns To: 23-27 Kirrang Dr, Elimbah QLD 4516, Australia.
For further inquiries:
If you have any further questions, please contact our customer services at: